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Reservations Agent

What we are offering:Hotel Grand Chancellor Melbourne is a busy boutique style upscale hotel of 160 rooms in the Melbourne CBD. Our team members are dedicated and passionate and we have an exciting opportunity for a full time Reservations Agent to join us.Our Reservations Department offers a fun and fast-paced environment, with dedicated team members who are passionate about the hotel. We offer a fun and rewarding workplace with great benefits. At Hotel Grand Chancellor we truly value our teams and their contributions. About the position:It is rare to find an opportunity like this, in the industry, being offered on a permanent full-time basis, providing you with job security and working from Monday to Friday!You will work alongside knowledgeable and experienced professionals that will support your career growth and provide ongoing training and support. The team's number one drive is to fill the hotel, every night at the best possible rate, whilst always delivering excellent customer service. To succeed in this position, you will have:Superior communication skills, both on the phone and via email.Effective time management skills with the ability to multitask, whilst maintaining strong attention to detail.Completely customer focused, with superior customer service skills.Strong administrative skills, including computer proficiency.Ability to think quick and problem solve on the fly.Previous experience in hotel reservations or front office is preferred but not essential. In return, what does Grand Chancellor offer you?Free meals whilst on duty.Dry-cleaning of work-related attire.Car Parking.Discounted accommodation rates for all our Hotels in Australia & NZ.A fast paced, fun, flexible working environment. The hours of work will be Monday through Friday, full time. If you are interested in this opportunity, then please apply with your resume and cover letter detailing your relevant experiences and why you believe you will be the right fit.Please note, only candidates that best meet the above criteria will be short listed and contacted. Best of luck, from the Hotel Grand Chancellor family. 20 AUD Australia - VIC Melbourne - All locations Melbourne 3000