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Guest Services Porter

Are you a passionate about providing excellent customer service? Do you have a great smile and love helping people? Hotel Grand Chancellor Brisbane is looking for an energetic, friendly and well-presented Guest Services Porter to join our team. Shifts will predominately be on Friday, Saturday and Sundays.DUTIES/RESPONSIBILITIES:Greet and welcome all guests with a friendly smileHandle all luggage for guests on arrival and departureEscort guests to their room, explaining room facilitiesAssist guests with any enquiries or requests relating to the Hotel’s facilities or local attractionsDelivery of guest messagesAttending to guests general needs whilst in houseRun guest amenities to floors as needed. REQUIREMENTS:Ability to lift heavy luggageFriendly and outgoing personalityHighly motivated and enthusiasticExcellent presentation and communication skillsTeam orientated and ability to work under pressureAbility to communicate across different departments throughout the hotelCommitted to providing superior customer serviceAbility to work afternoon/evening shiftsMust be available to work weekends 25 AUD Australia - QLD Brisbane CBD & Inner Suburbs Spring Hill 4000