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Guest Service Agent

Hotel Grand Chancellor Launceston is the city’s premier hotel which offers superior accommodation, superb local cuisine and extensive conference facilities in the centre of Northern Tasmania. The Hotel receives business across all market segments with a strong corporate, leisure and conference focus. We are currently looking for our next guest services champion.  Could this be you?The ideal candidate will preferably have experience in a Front Office position in a hotel environment.  A strong focus on the guest experience, customer service, solution orientated, good use of initiative, excellent communication skills & a high level of personal grooming and presentation are a must!  You will be self motivated, highly organized with exceptional attention to detail and demonstrate excellent computer and administrative skills.The duties and responsibilities will include:Check in and checkout of hotel guestsMaintaining guest accountsTaking reservationsAssisting with all guest enquiriesDirecting internal and external phone callsThis position is full-time and is ideally suited to someone who has full availability during the week and on the weekend primarily during 7am to 11pm however some night shifts may be required.We look forward to hearing from you!Send your resume and cover letter by clicking the 'Apply Now' button below or mail toRooms Division Manager, Hotel Grand Chancellor LauncestonPO Box 2147, Launceston, TAS 20 AUD Australia - TAS Launceston & North East Launceston 7248