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Full Time Food & Beverage Supervisor

About our hotelThe James Cook Hotel Grand Chancellor is one of Wellington’s most well-known Hotels. We are part of the Grand Hotels International group with hotels located throughout New Zealand, Australia, Malaysia and Singapore.  Grand Hotels International is known for quality accommodation, exceptional service, convenient locations and outstanding conference and meeting facilities. As a Food & Beverage Supervisor you will face many exciting challenges. You will be required to oversee staff in "Whitby's", our 250 seat a la carte & buffet restaurant and Piano Bar, as well as our more intimate cafe/restaurant and bar in the hotel lobby - 'Sojourn' - which serves food & beverage throughout the day - coffees by day and cocktails by night, room service and our newly refurbished Harbour Lounge on the 26th floor.As an integral member of the food and beverage supervisory team, quality service and high standards are very important to ensure we meet and exceed customer expectations. The ideal candidate for this role will:Have at least one years' experience as a Food & Beverage SupervisorA Hospitality degree or diplomaFlair & passion for the food and beverage industry with excellent food and beverage product knowledgeBe enthusiastic about delivering great customer serviceAbility to lead, develop and motivate a teamAbility to multi task and think on their feet in a busy environmentA positive and proactive attitudeExcellent communication skillsFlexibility to be available Monday through to Sunday including mornings, afternoons and evenings. This position will include, but is not limited to:Supervise the Food & Beverage operations of the hotel outlets ensuring all guests are provided with an efficient and friendly service with consistent high quality productsEnsure guest satisfaction by assisting the Assistant Restaurant & Bar Manager and the Restaurant & Bar Manager with hands on supervision and leadershipDeveloping and driving the team to deliver exceptional and memorable service by leading by example in delivery and enhancing product knowledgeUnderstand menu content, any menu changes and promotional activitiesSupervise the Food & Beverage operations of the hotel outlets ensuring all guests are provided with an efficient and friendly service with consistent high quality productsEnsure guest satisfaction by assisting the Assistant Restaurant & Bar Manager and the Restaurant & Bar Manager with hands on supervision and leadershipDeveloping and driving the team to deliver exceptional and memorable service by leading by example in delivery and enhancing product knowledgeUnderstand menu content, any menu changes and promotional activities What we offer our employeesWe support and pay the living wage. Rates of pay start at $22.75 gross per hourAccommodation discounts at Grand Chancellor hotels in New Zealand and AustraliaFood & Beverage discounts at our Wellington propertyReward and recognition programs, including Chancellor Anniversary Nights and our Star Card incentive programmeFree duty meals in the staff caf√©Uniform provided and launderedDiscounted car parking and bicycle storageSocial club  If you are passionate about being in the Hospitality Industry and want to work for one of Wellington’s most well-known hotels, apply online now! 50000 AUD New Zealand - NZ Wellington Wellington Central Wellington