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Conference & Events Manager

The James Cook Hotel Grand Chancellor Is probably one of Wellington's best-known Hotels. Having served the Wellington market for more than 50 years. The James Cook Hotel is part of the Grand Hotels International group with hotels located throughout New Zealand, Australia, Malaysia and Singapore.  Grand Hotels International is known for quality accommodation, exceptional service, convenient locations and outstanding conference and meeting facilities. The versatile Conference and Events space is currently being renovated to increase our offering to the market. Ten conference rooms with the flexibility to cater up to 300 guests. The refurbishment program will be completed later this year. We are looking for the right person to take on this exciting challenge of managing the Conferences and Events in our flexible space.This fast paced and challenging role offers the opportunity to work in a stimulating, and rewarding environment. The Hotel has a strong history of providing outstanding Conference and Event service and facilities. We are looking for someone who is enthusiastic about continuing this history by delivering our product and exceeding the expectations of our valued clients.This role consults closely with clients, builds relationships and liaise with operational departments in a "hands on role".  This role may include some weekend and evening hours of work as per business requirements. This position reports to the Director of Sales and Marketing with an indirect line to the Food and Beverage Manager.    The ideal candidate for this role will:Have Conference and Event experience or have worked in a similar roleProven ability to lead, develop and motivate a teamHave strong planning, attention to detail, time management skills and the ability to meet deadlinesExcellent written and verbal communication skillsA high level of initiative and drive for results This position will include, but is not limited to:Oversee and manage the Conference & Events Coordinators to ensure client booking requests are actioned in a timely and professional manner.Issue proposals & contracts from calls, emails & website enquiries received and to follow up and respond within 24 hours.To conduct familiarisations of both accommodation and conference rooms as request by clients and/or Sales department.To ensure the maximization of Conference and Event rooms, through close liaison with the Conference Operations Manager.Create databases, follow leads and actively network to secure long term forward bookings.To attend client networking events to promote strong customer relationships.Assist with external promotional events as requested by the Director of Sales and Marketing.To establish and maintain a rapport with all clients, anticipating their needs and fulfilling their requests with a view of professional guest service. What we offer our employeesAccommodation discounts at Grand Chancellor hotels in New Zealand and AustraliaFood and Beverage discounts at our Wellington HotelReward and recognition programs, including Chancellor Anniversary Nights and our Star Card incentive programmeFree duty meals in the staff caf√©Uniform provided and launderedSocial club If you are passionate about being in the Hospitality Industry and want to work for one of Wellington’s most well-known hotels, apply online now! 60000 AUD New Zealand - NZ Wellington Wellington Central Wellington 6011